Support Medewerker (Duitstalig) Amsterdam

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Are you a client service oriented professional that enjoys working in an environment where you get a lot of freedom for your own ideas and initiatives. Do you want to be part of a fast growing company, where changes are the order of the day and you have many opportunities to develop? then this might be the perfect job for you!

About the company

Online PV-distributeur in solar hardware, batterijen en laadpalen die het voor installateurs eenvoudig maakt om deel te nemen aan de energietransitie. Van webshop tot logistiek. Uitgegroeid tot de internationale partij binnen de Benelux en de Nordics.

Salary and hours per week

• Salaris: Tussen de € 2.500,- en € 3.200,- o.b.v. fulltime (afhankelijk van ervaring).
• 32-40 uur per week
• Start: Zo snel mogelijk

About the job

Requirements:

• Answering diverse questions from customers via phone, email or chat;
• Contacting customers to confirm delivery dates;
• Performing other necessary tasks for customer support, i.e. order management and modification;
• Accurately processing allocated tickets in the ticket system;
• Identifying any challenges in the process and come up with improvement suggestions;
• Offering customer support regarding the webshop;
• Closely working with other departments to help the customer in the best possible way.

Benefits:

• A pleasant scale-up work atmosphere: Energetic, ambitious and sociable;
• 25 vacation days (based on full-time) + always free on January 2;
• A good pension plan with a 50/50 contribution;
• Employee stock ownership program. Because we grow together;
• Deliciously catered lunch at the office every day;
• Cosy drinks in our own bar or roof terrace.

Requirements:

• Fluent English and German in speaking and writing;
• Open to exchange information with colleagues so that they can do their job even better;
• Excellent communication skills and service & customer oriented;
• You are stress resistant and work in a structured way.
• You have a sense of humor and like to be sociable in your team.

Contact

Ben je enthousiast geworden door bovenstaande informatie en herken je jezelf in het gevraagde profiel? Reageer met jouw CV en korte motivatie. Voor meer informatie kun je contact met ons opnemen per mail welkom@projob.nl, of bel 020-5738300.

We zien jouw sollicitatie graag tegemoet!