privacy statement & AI.

For the purpose of providing our services, we process personal data. We attach great importance to your privacy and will treat your personal data confidentially and with care. In this privacy statement, we will inform you accordingly.

When you provide information to Projob B.V., we will use this information in accordance with the policy described below.

When is your personal data collected?

We collect your data from the moment you:

• register with Projob at our office, at our events, or via our website(s) or portals;
• enter into any type of agreement with Projob;
• communicate with Projob (for example by email, phone, or in writing);
• engage in Projob’s social media activities (for example by clicking ‘Like’ or ‘Share’) or log in using your own social media account;
• subscribe to a Projob newsletter or job alert;
• voluntarily participate in surveys, actions, games or competitions organised by Projob;
• accept cookies stored on your computer or mobile device when visiting our website(s).

In short: we collect your data from the moment you submit or leave your details with Projob, or when you register or are registered in any way to use our services.

For what purposes do we collect your personal data?

Projob collects and processes your data solely for the performance of our tasks relating to temporary staffing, secondment, payroll, mediation of self-employed professionals, recruitment & selection, training, personal and career development and employability, payroll administration, personnel management, and consultancy/advisory services.

Depending on the situation, these processing activities are based on the legal grounds under the GDPR, such as the performance of a (temporary employment) contract, compliance with legal obligations, and our legitimate interests.

Where is your personal data collected?

When you provide personal data to Projob, your data is stored in our database. This also applies to data we collect from you as an employee or representative of a (potential) business relation (such as a client, supplier, vendor or other organisation). Your personal data may be processed and stored by our service providers on behalf of Projob.

Projob has implemented organisational and contractual measures to protect your personal data and to impose security and privacy requirements on our service providers, including the requirement that your data is processed solely for the purposes described in this statement.

For what purposes does Projob use your personal data?

Projob may use your data for purposes including, but not limited to:

• complying with applicable laws and regulations;
• establishing and maintaining an employment or personnel/intermediation relationship, and maintaining related personnel, financial, timekeeping, absence, and/or payroll administration; or establishing and maintaining a relationship aimed at acquiring or performing assignments, including related financial administration;
• assessing your suitability for a position or assignment, recording your availability, and introducing you to one or more (potential) clients and relations;
• assisting you in finding work, offering training or development opportunities, career guidance and/or other work-related services, enabling you to perform work for clients, or arranging assignments for you;
• concluding, performing and complying with agreements with you, our clients and/or relations;
• determining whether you are eligible for (premium) reductions and/or subsidies;
• fulfilling our reintegration obligations and complying with government policy aimed at supporting individuals with a greater distance to the labour market;
• supporting your personal development, participation in (online) assessments, and generating test results;
• informing you about our services, activities and/or professional information (e.g. via email, newsletters, magazines and professional literature), and providing you with offers on behalf of Projob;
• management purposes, generating management information and reports, conducting market analyses, (internal and external) audits and accountancy checks, and promoting and safeguarding corporate security;
• granting you access to and allowing the use of our secure portals;
• informing you about products and/or services from carefully selected partners, either via our website(s) or our newsletters and magazines.

Depending on the purpose and/or service, Projob processes data including: name and address details, email address, telephone number, contact details, nationality, date and place of birth, gender, curriculum vitae (CV) and motivation, personal websites or profiles, Chamber of Commerce number, work experience, diplomas, certificates and training (copies), bank account number, health insurance policy or customer number, education and training data, references, (copy of) photograph, (copy of) ID document, citizen service number (BSN), and (copies of) work or residence permits.

If you have been provided with a username and password to access our portals, these data are also processed.

Processing of special categories of personal data

We process special categories of personal data only if you have given explicit consent or if another legal basis applies. Projob does not retain your personal data longer than necessary for the purposes for which they were collected and complies with applicable laws and regulations regarding retention.

Retention period

The retention periods we apply depend on the applicable statutory requirements, which we specify per target group.

Data from candidates and coachees

Your personal data remain available for up to two years after your last contact with Projob. If you have worked for us or have purchased a service, certain personal data will remain available for longer, for example for claims, audits or tax obligations. If you no longer wish to be contacted or mediated, you can inform us and we will deactivate your profile or delete it entirely from our systems where possible.

Disclosure of your personal data

Projob may disclose your personal data to (potential) clients and relations, suppliers (such as training institutes), audit bodies, government authorities, subcontractors and companies or individuals engaged by us (processors).

We may also provide your data to third parties if required under applicable laws or regulations, court orders or legal judgments, or where you have given consent. With your prior consent, we may place or disclose your profile or CV—anonymised or otherwise—within the secure sections of our website(s) or portals.

When personal data is transferred to countries outside the European Economic Area (EEA), we ensure appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs).

If you agree that Projob introduces you to our client(s), we will forward your CV unchanged.

Processing of special personal data – purpose and disclosure

Special personal data we process may include information derived from your ID document, which we must copy by law if you work for us. We may also process health data, benefits-related information or background information to meet legal obligations related to reintegration, subsidy schemes or government objectives regarding labour market participation.

Access to special personal data within Projob is limited to those who need such access for performing their work or meeting legal requirements. These data may also be provided to clients or government authorities where legally required.

Data of (potential) business relations

We process data of employees or representatives of (potential) business relations for purposes such as facilitating our services, maintaining commercial relationships, concluding and executing assignments, providing information about our services, complying with legal obligations, granting portal access, and informing about products or services from carefully selected partners.

Processed data may include: business name and address details, date of birth (if provided), email address, relationship maintenance details, job role and contact details, and portal login credentials.

Disclosure may occur where relevant for service delivery or where required by law, court order, or with your consent.

Website visitor data

You can visit our website(s) without providing personal data. Like many other websites, we collect certain non-identifiable automatic information. We also process data relating to your visit, such as date and time, region, referral website, pages visited (frequency, duration and sequence), viewed information, and uploaded or downloaded content. These data are used to optimise our website content.

Your rights

You may request access to, rectification, supplementation or erasure of your data at any time. If you have login credentials for our portals, you may also amend certain information yourself. Requests can be sent to privacy@projob.nl or by post (Projob B.V., for the attention of the Data Protection Officers, Van Baerlestraat 63–65, 1071 AR Amsterdam).

You also have the right to restrict processing, to data portability, and to object to processing based on our legitimate interest. We aim to respond within four weeks.

Security

Projob implements appropriate organisational and technical measures to protect your personal data against unauthorised processing and loss. Employees with access to your data are bound by confidentiality. We maintain a data breach procedure and registry. Where required, breaches are reported to the Dutch Data Protection Authority within 72 hours and, if necessary, to affected individuals. We maintain an internal processing register describing purposes, categories of data and data subjects, recipients, retention periods and security measures.

Questions, comments or complaints

For questions, comments or complaints regarding this Privacy Statement or how Projob processes your data, contact privacy@projob.nl or write to us at the address mentioned above. We aim to respond within four weeks.

Changes to this statement

Projob may amend this privacy statement where necessary to comply with applicable laws. The date under “last amended” will be updated in case of material changes. Any changes affecting the processing of personal data will be communicated to the affected individuals. The most recent version is always available on our website.

This Privacy Statement was last amended on: 25 November 2025

Artificial Intelligence (AI) at Projob

At Projob, we use AI solely as a supporting tool. AI never replaces the expertise, personal attention or professional judgment of our recruitment consultants and coaches. Every decision within the application, recruitment and coaching process is always made and reviewed by a human.

Our use of AI complies with the requirements of the GDPR and the EU AI Act.

For what purposes do we use AI?

We use AI only for supportive, non-decision-making purposes:

1. Text review and language advice

Reviewing texts written by us (in Dutch and English) for clarity, structure and language.
Personal data are always anonymised before processing.

2. Translations

Translating texts from Dutch to English and vice versa.
Names and other identifiable data are never entered.

3. Transcription of conversations

Transcribing audio recordings only when:

• explicit prior consent has been obtained from all participants;
• the recording is used exclusively for the agreed purpose.

4. Vacancy text advice

AI provides suggestions for drafting or revising vacancy texts.
AI generates language advice only; all substantive editing remains human work.

5. Labour-market and audience research

AI helps us identify how and where certain target groups can best be reached.
No personal data are processed for this purpose.

6. Supporting CV-matching

AI assists in analysing texts such as CVs and job profiles to identify points of attention.
AI does not make decisions and never selects candidates independently.
All decisions are made by qualified staff.

Which AI tools do we use?

We use only tools that demonstrably comply with EU regulations and apply appropriate security measures.

1. ChatGPT (OpenAI)

Used exclusively for:

• language suggestions, translations, and text advice;
• without entering names or other identifiable personal data.

Legal assessment:
Use of ChatGPT can comply with GDPR requirements when only anonymous or anonymised data are entered.
Projob does not use ChatGPT for automated decision-making, profiling or candidate evaluation.

2. Fireflies.ai

Used for transcribing meetings or conversations, exclusively with explicit consent.

Legal assessment:
Fireflies offers EU Standard Contractual Clauses (SCCs) and complies with GDPR requirements for data processing.
Consent is a valid legal basis.
Data are not used for autonomous decision-making.

If we adopt additional AI tools in the future, these will be legally assessed beforehand and added to this page.

Legal bases for our use of AI

Projob processes (anonymised) data based on the following GDPR grounds:

• Legitimate interest: text advice, audience analysis, quality improvement.
• Performance of a contract: support within the application process.
• Consent: for transcriptions or audio recordings.

Personal data are not entered into AI systems unless anonymised.
Further details can be found in our Privacy Statement.

How does Projob safeguard security, privacy and non-discrimination?

1. No personal data in AI tools

Names, contact details or other identifiable information are never entered into generative AI systems.

2. Human oversight and final decision

AI may support, but never decides. Candidates are always assessed by experienced professionals.
Upon request, assessments are repeated fully by a human.

3. Rights of data subjects (EU AI Act & GDPR)

Everyone has the right to:

• human review instead of AI support;
• an explanation of how AI was used;
• object to the use of AI;
• request correction or deletion of personal data (where applicable);
• request full reassessment without AI.

These rights can be exercised via privacy@projob.nl.

4. Supervision and internal procedures

A designated AI Officer monitors compliance with all agreements.
Employees are trained in AI literacy, data security and anti-discrimination.
AI outputs are checked for potential bias.

5. Secure environment and data location

We use only AI services that:

• apply appropriate security measures;
• comply with EU regulations and contractual safeguards;
• do not process personal data without a valid legal basis.

What if I do not want Projob to use AI in my process?

If you object to AI support, please contact us at privacy@projob.nl.
Everyone has the option to go through a process entirely without AI tools.
We will ensure your request is handled carefully and fully.

This AI section was last amended on: 25 November 2025